Moortek Broadband Status

RSS Moortek-Entanet broadband NOC

  • Incident: Vodafone Circuits 21/08/2019
    We are currently seeing a number of Vodafone circuits a down. Initial diagnostics indicate the circuits are related to a single Vodafone handoff. Engineers are investigating and engaging with our supplier. Further updates will be provided when available.
    Jamie Smith
  • Planned Maintenance 20th August. 20/08/2019
    As part of our ongoing drive to improve the new VoIP platform, we shall be carrying out essential maintenance to our VoIP service this evening, which will necessitate a short period of down-time. The outage window will occur on Tuesday 20 August from 21:00 to 21:30 hours.   Kindest regards    
    John Hope
  • Emergency Maintenance: interxion3.core 20/08/2019
    Tuesday 20th August 2019 14:30 – 18:00 During the above window, we will be carrying out a non-service affecting reload to one of the line cards that part of our DSL platform terminates on, due to recurring alarms on the affected line card. These preventative works are to stop any potential service affecting problems occurring. The […]
    Jamie Smith
  • Incident : VoIP calls 16/08/2019
    We are aware of an outage affecting calls on the VoIP platform at approximately 11:00 today. Service is now restored and our engineers are investigating the underlying cause. Please ask any affected customers to reboot their equipment if they continue to experience issues. We apologise for any inconvenience caused.
    david labouchardiere
  • Planned Maintenance: 13/08/2019
    Tuesday 20th August 2019 00:01 – 06:00 During the above window we will be replacing with a higher capacity router. We expect all services to have a maximum downtime of 2 hours. Services include; Leased lines terminating at this location. Whilst actual downtime is expected to be no more than 2 hours, the full 6 hours […]
    Gurinder Bansal